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IKEA introduces “Click & Collect” service for safe and contactless shopping


IKEA introduces “Click & Collect” service for safe and contactless shopping

October 13, 2020

In line with the growing demand for contactless shopping and digital payment solutions amongst consumers, the region’s favourite Swedish home furnishing retailer, IKEA, has just introduced a new service, “Click & Collect”. This service allows its customers across the country to collect their online purchases conveniently from the comfort of their cars. 
“Click & Collect” is a feature which shoppers can benefit from by following three simple steps after placing their order online: Firstly, Choosing their preferred collection time and place.  Secondly, receiving an email and SMS confirmation once the order is ready for collection. And finally, picking-up the order from an IKEA store on the same or next day, right from their car.
Vinod Jayan, Managing Director at IKEA UAE, Oman and Egypt said: “While we have constantly enhanced our ongoing delivery and assembly services to meet the rise in demand, the need for alternative shopping solutions, with minimal contact, has been steadily rising.’’
“As IKEA our goal is to constantly create a better everyday life for the many people, and to make their shopping easier and more convenient. We understand the significance of integrating a new service such as “Click & Collect” on our e-commerce strategy, and we are pleased to be able to make our customers’ shopping experience safer as they adjust to the new normal”, he added. 
Currently accessible through the IKEA website and mobile app, the “Click & Collect” service is free of charge and available on all online orders that are pre-paid using a credit card at the time of placing the order.

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