Al-Futtaim Group company (Al-Futtaim) maintains this Web Site and other Al-Futtaim web sites that are linked to this site (collectively ‘the Site’) and all the information, communications, software, scripting, photos, text, video, graphics, music, sounds, images and other materials and services found on the Site (collectively ‘Content’), for the use of its customers, employees and members of the general public but only for the lawful purposes described below. Such content is provided as a convenience to its customers and to the general public.
ACCEPTANCE OF CONTRACT TERMS: JURISDICTION
IF YOU DO NOT AGREE TO THESE TERMS, DO NOT USE THE SITE/APP.
The Site/app is controlled and operated in whole or in part by Al-Futtaim from its offices within the UAE. By accessing the Site/app you agree that the laws and regulations of the UAE and the Emirate of Dubai without regard to conflicts of laws principles, will apply to all matters relating to use of the Site/app, and you agree that any litigation shall be subject to the exclusive jurisdiction of the Courts of Dubai, UAE. Those who access the Site/app from other locations do so at their own risk and are responsible for compliance with applicable local laws. Al-Futtaim makes no representation that the Content in the Site/app is appropriate or available for use in other locations, and access to it from territories where the Content is illegal is prohibited. You acknowledge that Al-Futtaim reserves the right in its sole discretion to refuse to terminate access to the Site/app by you at any time.
COPYRIGHT AND RESTRICTIONS ON USE OF CONTENT
While Al-Futtaim provides the information on this Site/app to anyone, we retain copyright on all text and graphic images. You acknowledge, having been advised by Al-Futtaim, that the Content is protected in the UAE and internationally by a variety of laws, including but not limited to, copyright laws and treaty provisions, trademark laws and other proprietary rights laws (collectively ‘Rights’). In addition to Al-Futtaim’s Rights in individual elements of the Content, Al-Futtaim or its licensors own a copyright in the selection, coordination and arrangement of the Content.
LIMITATION ON SCOPE OF CONTENT
The Site contains information regarding Al-Futtaim and promotional programmes. The Products described in this Site contain uniquely UAE specifications and are offered for sale in the UAE. The promotional programmes if any described in this site are available only in the UAE or those Emirates as specifically referred to within the description of the programme. The price information contained in or provided through the Site is for information purposes only and does not constitute any offer to sell the products concerned. The actual prices and terms and conditions of sale will be determined by the authorised distributor/dealer of the Products concerned.
TRADEMARKS AND SERVICES MARKS
Al-Futtaim and other trademarks, such as products and service names found on the Site (collectively the ‘Trade Marks’) are owned by Al-Futtaim, its associate companies, suppliers, business associates or third parties and registered in the UAE and/or elsewhere or unregistered. Nothing on the Site should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any Trademarks displayed on the Site, without the written permission of the Trademark owner concerned. The Trademarks may not be used in any way, including in advertising or publicity pertaining to distribution of Products on the Site, without prior, written permission of Al-Futtaim.
SUBMISSION AND COLLECTION OF INFORMATION
There are instances where Al-Futtaim requests personally identifiable information from the Site /app users to provide them with a service or correspondence (promotions and mailed brochures). This information, such as name, mailing address, e-mail address, type of request and possibly additional information, is collected and stored in a manner appropriate to the nature of the data by Al-Futtaim and is used to fulfill your request. Although Al-Futtaim makes every effort to ensure the secure collection and transmission of sensitive user information using industry accepted data collection and encryption methodologies Al-Futtaim does not guarantee the security of any information transmitted to or from the Site /app or data gathered from the usage of the Site. The information you provide and the data gathered is used by Al-Futtaim to improve the services we provide you. You hereby grant Al-Futtaim an unrestricted, royalty-free, irrevocable license to use, reproduce, display, perform, modify, transmit and distribute any information you send, and agree that Al-Futtaim is free to use any ideas, concepts, know-how or techniques that you send Al-Futtaim for any purpose.
You are prohibited from posting or transmitting to or from the Site/app any unlawful, threatening, libellous, defamatory, obscene, scandalous, inflammatory, pornographic, or profane material, or any other material that could give rise to any civil or criminal liability under the law. You agree (i) not to use the Site/app to upload or distribute in any way files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another’s computer; (ii) not to interfere or disrupt the Site /app or any networks connected to the Site/app; (iii) not to use any device, software or routine or attempt to interfere with the proper functioning of the Site /app or any transactions being offered at the Site /app (iv) not to use the Site to collect or export personal information, including, without limitation, financial information, about other participants at the Site; (v) not to use the services, products associated with the Site/app for illegal purposes, and (vi) to comply with all regulations, policies and procedures or networks connected to the Site/app.
DISCLAIMER OF WARRANTY
AL-FUTTAIM DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE, VALIDITY, ACCURACY, OR RELIABILITY OF, OR THE RESULTS OF THE USE OF, OR OTHERWISE RESPECTING, THE CONTENT OF THE SITE/APP OR ANY OTHER WEB SITES LINKED TO OR FROM THE SITE/APP. THE CONTENT OF THE SITE/APP IS PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT POSSIBLE PURSUANT TO APPLICABLE LAW, AL-FUTTAIM DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT OR OTHER VIOLATION OF THIRD PARTY RIGHTS.
LINKS TO THIRD PARTY WEB SITES/APP
LIMITATION OF LIABILITY
Al-Futtaim will not be liable for any damages of any kind including but not limited to, special, incidental or consequential damages arising out of or relating to the use or the inability to use the Site/app, the Content or links, damage caused by viruses affecting your computer equipment or your reliance on the Content or use of the products or services promoted/advertised at or associated with the Site/app.
Privacy and Security Policy
Al-Futtaim recognises the importance of protecting the privacy of personal information collected about users (the Users) of the web sites/app (the Web Sites and apps) belonging to Al-Futtaim. “Personal Information” includes, but is not limited to, usage data, along with the name, address, telephone number and e-mail address of the Users. Al-Futtaim reserves the right to analyse and utilise the user data in order to more effectively optimise the user experience and to present certain opportunities to the Users for their benefit. Al-Futtaim has adopted this Privacy and Security Policy to inform the Users how it collects, stores, and uses Personal Information. Al-Futtaim’s intent is to balance its legitimate business interests in collecting and using Personal Information against the reasonable expectations of privacy of the Users.
By using any of the Web Sites/apps, you consent to the collection and use of your Personal Information by Al-Futtaim as set forth in the policy currently in effect. If we decide to change our policy, such changes will be posted at the Web Sites/app, so please check back periodically to ensure you have the most current policy.
Al-Futtaim collects Personal Information when you visit the Web Sites/app or place an online order with us.
In addition we may ask you for Personal Information at other times, including by way of example, when you enter a sweepstakes, contest or promotion sponsored by us, when you complete surveys or other questionnaires, or when you send an e-mail to us. Whenever Al-Futtaim collects Personal Information we try to include a link to this Policy on the Web Site page concerned.
Our web servers also collect the domain names of the visitors to the Web Sites/app. This information is aggregated to measure number of visits, average time spent on the Web Sites/app, pages viewed, etc.
“Cookies” are pieces of information that Al-Futtaim transfers to the hard drives of the Users for record-keeping purposes. Al-Futtaim may place Cookies with the Users visiting from advertising banners and hyperlinks on other web sites/app to track the success of a particular advertising campaign or marketing program. In addition, Al-Futtaim may place Cookies with the Users to provide them with seamless access to the Web Sites/app, since storing their user name and password in a Cookie eliminates the need to re-enter that information on every page.
Al-Futtaim uses Personal Information for facilitating order processing, developing enhancements to the Web Sites/app, marketing and promotional purposes (for example, offering the Users the opportunity to take advantage of special promotions and acquire Al-Futtaim products); and evaluating the Web Site/app usage by analysing usage data.
The Web Sites/app may also contain optional surveys and questionnaires asking for information, comments, and suggestions as well as opportunities for visitors to ask questions. We use the information you provide to help us design and build better products, to customise your shopping experience, and to provide advice and purchase recommendations.
We also use the Personal Information we collect to help target valuable marketing and advertising offers. This kind of advertising may be done with banner ads as well as promotional e-mails sent by Al-Futtaim or by third parties under contract with Al-Futtaim.
Finally, Al-Futtaim does research on the Users’ demographics, interests, and behaviour based on the information provided to us when making a purchase, during a promotion, from surveys and from our server log files. We do this to better understand and measure the use of the Web Sites/app, to improve the content of the Web Sites/app and the services we provide to our customers. This research is compiled and analysed on an aggregated basis.
Sharing of Personal Information
Except as outlined in this Policy or on the Web Sites/app, Al-Futtaim never provides the Personal Information to third parties without a User’s consent. Al-Futtaim shares the Personal Information you provide with its related companies. Additionally, if you purchase a product requiring service, your Personal Information is shared with the service provider concerned.
Al-Futtaim may also share Personal Information with third party business partners so that they may provide services to Al-Futtaim that are consistent with the terms of this Policy and the Web Sites/app.
Al-Futtaim only collects Personal Information to the extent deemed necessary to serve its legitimate business purposes, and it uses appropriate security technology to ensure the security, integrity, and privacy of all Personal Information as it deems appropriate. Nonetheless, Al-Futtaim is not responsible for any breach of its security or for the actions of any third parties who may obtain any Personal Information.
Removal or Update of Personal Information
The Users may update their Personal Information or remove their Personal Information from Al-Futtaim CRM databases by contacting us by email on email@example.com.
Change to Policy
Al-Futtaim reserves the right to change this Policy at any time by posting an updated Policy at the Web Sites/app.
Any questions regarding this Policy should be directed to firstname.lastname@example.org.
Updated and effective 1st January 2011.