Al-Futtaim Honda, the exclusive distributor of Honda vehicles, bikes, marine engines and power products in the UAE, has taken home two wins from the 2016 Service Hero awards ceremony.
Service Hero is the only national consumer service index in the Arab world which aims to advance service standards in the region. For the 2016 UAE awards, a total of 18,510 votes were tallied across all age groups, gender and nationalities.
Al-Futtaim Honda swept the automotive category receiving the highest ratings in both the New Car Sales and Car Services categories.
Colin Cordery, Regional Managing Director of Al-Futtaim Honda said: “I am exceptionally proud to accept these awards on behalf of the team at Al-Futtaim Honda. It is particularly gratifying as we truly do strive to put the customer at the centre of everything we do. Our own set of Customer Service Values are something we live by daily, always taking the time to consider how we can serve the customer better, make them feel more welcome in our locations and making sure that doing business with us is easy, transparent and personal. With these awards, I believe we are on the right track.”
The awards ceremony took place at the Address Hotel Dubai Mall and was attended by His Excellency Majid Saif Al Ghurair, Chairman of Dubai Chamber, and Ron Kaufman, global speaker and author of multiple best-selling books. Other categories nominated for awards included cafes, restaurants, clothing stores and electronics.
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