Welcome to the terms and conditions for the use of AL FUTTAIM GROUP SINGLE PERSON COMPANY L.L.C’s website (“Terms of Use”). These Terms of Use were last updated on 18/02/2025.
PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THE WEBSITE
- Who We Are
This website (including all of its webpages and domains) (“Website”) is owned AL FUTTAIM GROUP SINGLE PERSON COMPANY L.L.C trading as Al-Futtaim Group, a limited liability company incorporated in Dubai, United Arab Emirates, with commercial registration number 1068667 and having its head office in Dubai, UAE. (“We”, “Our” and “Us”). - Acceptance of Terms of Use
By accessing, browsing and/or using the Website, you agree to be bound by these Terms of Use (as may be amended by Us from time to time). If you do not agree to be bound by the terms and conditions stated in these Terms of Use, please stop accessing and using the Website immediately.
These Terms of Use refer to the following additional terms, which also apply to your use of the Website:
– Our Privacy Policy, which sets out information on how We use your personal information.
– Our Cookie Policy, which sets out information about the cookies on the Website.
– Our Acceptable Use Policy, which sets out the permitted uses and prohibited uses of the Website. When using the Website, you must comply with this Acceptable Use Policy.
If you purchase goods or services from the Website, Our Terms and Conditions of Supply will apply to the sales. - We May Make Changes to these Terms of Use
We amend these Terms of Use from time to time. Every time you wish to use the Website, please check these Terms of Use to ensure you understand the terms that apply at that time. - We May Suspend or Withdraw the Website
The Website is made available free of charge. We do not guarantee that the Website, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of the Website for business and operational reasons.
You are also responsible for ensuring that all persons who access the Website through your internet connection are aware of these Terms of Use and other applicable terms and conditions, and that they comply with them. - The Website is for Adult Users in the United Arab Emirates (“UAE”)
The Website is directed to people residing in the UAE. We do not represent that content available on or through the Website is appropriate for use or available in other locations, and those who choose to access the Website from outside the UAE are responsible for compliance with local laws if and to the extent applicable.
All pricing is in UAE dirhams and the products described are offered for sale in the UAE only. Prices, product specifications and all other information shown on the website are for information purposes only, are subject to change at any time without obligation, may vary from region to region, may not be completely up to date or accurate, and unless otherwise specified exclude destination and delivery charges, any applicable taxes, any applicable fees, and the cost of any added options. The promotional programs and/or incentives offered on the website are only available in the UAE and may be limited to particular location and subject to restrictions and/or qualifications, as disclosed by the program terms.
In order to access the Website, you must be at least 18 years old. If you are under the age of 18, you must have permission from your parent or guardian before accessing the Website.
You warrant, represent and undertake that you possess the legal right and ability to access the Website in accordance with these Terms of Use and, where relevant, to make purchases through the Website. - You Must Keep Your Account Details Safe
If you choose, or you are provided with, a user identification code, password or any other piece of information as part of Our security procedures, you must treat such information confidentially, and not disclose it to any third party.
We have the right to disable any user identification code or password, whether chosen by you or allocated by Us, at any time if in Our reasonable opinion you have failed to comply with any of the provisions of these Terms of Use.
If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify Us at corporatecommunications@alfuttaim.com - How You May Use Material on the Website
We are the owner or the licensee of all intellectual property rights in the Website, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
You may print off one copy, and may download extracts, of any page(s) from the Website for your personal use and you may draw the attention of others within your organisation to content posted on the Website.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
You must not use any part of the content on the Website for commercial purposes without obtaining a licence to do so from Us or Our licensors.
If you print off, copy or download any part of the Website in breach of these Terms of Use, your right to use the Website will cease immediately and you must, at Our option and without prejudice to our other rights, return or destroy any copies of the materials you have made. - Do Not Rely on Information on the Website
The content on the Website is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from taking, any action on the basis of the content on the Website.
Although We make reasonable efforts to update the information on the Website, We make no representations, warranties or guarantees, whether express or implied, that the content on the Website is accurate, complete or up to date. We may revise or withdraw the content, in whole or in part, at any time without notice. - We are Not Responsible for Websites We Link To
Where the Website contains links to other websites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by Us of those linked websites or information you may obtain from them. We have no control over the contents of those websites or resources. - User-generated Content is not Approved by Us
The Website may include information and materials uploaded by other users of the Website, including to bulletin boards and chat rooms. This information and these materials have not been verified or approved by Us. The views expressed by other users on the Website do not represent Our views or values. - How We Use Your Personal Information
We will only use your personal information as set out in Our PRIVACY POLICY. - Uploading Content to the Website
Whenever you make use of a feature that allows you to upload, post or submit content to the Website, or to make contact with other users of the Website, you must comply with the content standards set out in Our Acceptable Use Policy.
You warrant that any content you upload, post or submit to the website complies with those content standards, and will not violate any law or the rights of any person, and indemnify Us for any breach of that warranty. This means you will be responsible for any loss or damage We suffer as a result of your breach of warranty.
Any content you upload, post or submit to the Website will be considered non-confidential and non-proprietary. You retain all of your ownership rights in your content, but agree to grant Us a licence in respect of the content as described in section 13 of these Terms of Use, and agree that the content may be edited, removed, modified, published, transmitted, and displayed by Us in any matter whatsoever.
We also have the right to disclose your identity, and by posting or uploading such content you consent to such disclosure, to any third party who is claiming that any content posted or uploaded by you to the Website constitutes a violation of their intellectual property rights, or of their right to privacy.
You are solely responsible for securing and backing up your content. - Rights You are Giving Us to Use Material You Upload
When you upload, post or submit content to the Website, you grant Us a perpetual, nonexclusive, world-wide, royalty-free, sub-licensable license to the content, which includes without limitation the right for Us, or any third party We designate, to use, copy, transmit, excerpt, publish, distribute, publicly display, publicly perform, communicate to the public, create derivative works of, host, index, cache, tag, encode, modify and adapt in any form or media such content without any recourse to you, and you hereby waive any moral rights in such content. - We Are Not Responsible for Viruses and You Must Not Introduce Them
We do not guarantee that the Website will be secure or free from bugs or viruses.
You are responsible for configuring your information technology, computer programmes and platform to access the Website. You should use your own virus protection software.
You must not misuse the Website by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to the Website, the server on which the Website is stored or any server, computer or database connected to the Website. You must not attack the Website via a denial-of-service attack or a distributed denial-of service attack. - Rules About Linking to the Website
You may link to Our home page, provided you do so in a way that is fair and legal and does not damage Our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on Our part where none exists. You must not establish a link to the Website in any website that is not owned by you. Our Website must not be framed on any other Website, nor may you create a link to any part of the Website other than the home page. The website in which you are linking must comply in all respects with the content standards set out in Our Acceptable Use Policy.
We reserve the right to withdraw linking permission without notice.
If you wish to link to or make any use of content on the Website other than that set out above, please contact corporatecommunications@alfuttaim.com - Trademarks
“Al Futtaim”, the arrowhead logo, and any other trademarks, such as vehicle or product names, found on the Website (collectively the “Trademarks”) are owned by Us, Our group companies or Our licensors. You may only use and/or reproduce the Trade Marks with Our express written consent or the express written consent of the Trademark owner. - Limitation of Liability
In this section “Al Futtaim” includes Us, and Our affiliated, associated and subsidiary companies, and the officers, directors, managers, shareholders or staff of Us and those companies.
Al Futtaim will not be liable for damages of any kind, under any legal theory, arising out of or in connection with your use, or inability to use, the Website, any websites linked to it, any content on the Website or such other websites or any services or items obtained through the Website or such other websites, including without limitation loss of revenue, loss of profits, loss of business or anticipated savings, loss of use, loss of goodwill, loss of data and indirect or consequential loss or damage. Al Futtaim does not exclude or limit in any way its liability to you where it would be unlawful to do so. - Applicable Law
These “Terms of Use” and the relationship between you and Us will be governed by the laws of the United Arab Emirates and you and We both agree to submit to the exclusive jurisdiction of the courts of Dubai.
ACCEPTABLE USE POLICY
PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THE WEBSITE
- What is in this Policy?
This acceptable use policy sets out the content standards that apply when you upload content to an Al Futtaim group (“We”, “Our”, “Us”) website or mobile application (“Website”), make contact with other users on Our Website, link to Our Website, or interact with Our Website in any other way. - We May Make Changes to the Terms of this Policy
We amend these terms from time to time. Every time you wish to use Our Website, please check these terms to ensure you understand the terms that apply at that time. These terms were most recently updated on [18.02.2024]. - Prohibited Uses
You may not use Our Website:
– In any way that breaches any applicable local, national or international law or regulation.
– In any way that is unlawful or fraudulent or has any unlawful or fraudulent purpose or effect.
– For the purpose of harming or attempting to harm minors in any way.
– To bully, insult, intimidate or humiliate any person.
– To send, knowingly receive, upload, download, use or re-use any material which does not comply with Our content standards below.
– To transmit, or procure the sending of, any unsolicited or unauthorized advertising or promotional material or any other form of similar solicitation (spam).
– To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.
You also agree:
– Not to reproduce, duplicate, copy or re-sell any part of Our Website in contravention of the provisions of the Website Terms of Use.
– Not to access without authority, interfere with, damage or disrupt:
– any part of Our Website;
-any equipment or network on which Our Website is stored;
-any software used in the provision of Our Website; or
-any equipment or network or software owned or used by any third party. - Content Standards
These content standards apply to any and all material which you contribute to Our Website (“Contribution”), and to any interactive services associated with it.
We will determine, in Our discretion, whether a Contribution breaches the Content Standards.
A Contribution must:
– Be accurate (where it states facts).
– Be genuinely held (where it states opinions).
– Comply with the law applicable in the United Arab Emirates and in any country from which it is posted.
A Contribution must not:
– Be defamatory of any person.
– Be obscene, offensive, hateful or inflammatory.
– Bully, insult, intimidate or humiliate.
– Promote sexually explicit material.
– Include child sexual abuse material.
– Promote violence.
– Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age.
– Infringe any copyright, database right or trade mark of any other person.
– Be likely to deceive any person.
– Breach any legal duty owed to a third party, such as a contractual duty or a duty of confidence.
– Promote any illegal content or activity.
– Be in contempt of court.
– Be threatening, abuse or invade another’s privacy, or cause annoyance, inconvenience or needless anxiety.
– Be likely to harass, upset, embarrass, alarm or annoy any other person.
– Impersonate any person or misrepresent your identity or affiliation with any person.
– Advocate, promote, incite any party to commit, or assist any unlawful or criminal act such as (by way of example only) copyright infringement or computer misuse.
– Contain any advertising or promote any services or web links to other websites. - Breach of this Policy
When We consider that a breach of this acceptable use policy has occurred, We may take such action as We deem appropriate including, without limitation, immediate, temporary or permanent withdrawal of your right to use Our Website, and disclosure of such information to law enforcement authorities as We reasonably feel is necessary or as required by law.
We exclude Our liability for all action We may take in response to breaches of this acceptable use policy. The actions We may take are not limited to those described above, and We may take any other action We reasonably deem appropriate.
